Refund policy

We want every order to arrive in excellent condition. If something isn't right with your order, we'll make it right.

Each piece is made to order, so we don't accept returns or exchanges for sizing issues or change of mind.

Please review the size guide before ordering to help ensure the best fit.

If your item arrives damaged, misprinted, or incorrect, we'll make it right with a replacement or refund.

If your order arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery and include clear photos showing the issue.

Email support@kingdomsix.com with your order number, a brief description of the problem, and the photos.

Once the issue is confirmed, we'll provide a replacement or refund at no additional cost to you.

Please double-check your shipping address before placing your order.

If an order is returned because of an incorrect or incomplete address provided at checkout, additional shipping costs may apply for reshipment.

If your package appears to be lost in transit, contact us at support@kingdomsix.com.

We'll work with the carrier to confirm the issue and, when appropriate, arrange a replacement.

We review all claims and respond within 24 hours.

Gift cards and digital products cannot be returned or refunded.

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